Introduction     

HP GHOSH Hospital (“we,” “us,” or “our”) is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information. By accessing our website, mobile application, and services, you agree to the terms of this Privacy Policy.

Casual Visitors Note

• No Sensitive Information: We do not automatically collect sensitive personal data or information from casual visitors perusing our website.
• Applicability to Casual Visitors: Certain provisions of this Privacy Policy apply to casual visitors, who are required to read and understand the privacy statements herein. Failure to agree necessitates leaving the website immediately.
• Clearing Cookies: Casual visitors are encouraged to clear cookies through browser settings if they disagree with the privacy statements.
• Definition of User: Those willingly submitting personal data become Users, subject to all Privacy Policy statements.

Confidentiality and Security

• Storage of Personal Information: Your personal information is maintained in electronic and physical forms on our equipment. We implement reasonable security practices, both online and off-line, commensurate with the nature of our business.
• Password Protection: No administrator will have knowledge of your password. It is crucial to protect against unauthorized access to your account. HP GHOSH HOSPITAL is not liable for unauthorized use; immediate notification of any suspicion is required.
• Access to User Information: User information is accessible to our employees on a need-to-know basis.
• Information Sharing: HP GHOSH HOSPITAL may share relevant records with patients, doctors, labs, pharmacies, and customer care executives for service functionality.
• Partner Responsibility: HP GHOSH HOSPITAL is not responsible for the confidentiality, security, or distribution of personal information by partners and third parties beyond our agreement scope.

Changes to Privacy Policy

• Updates: HP GHOSH HOSPITAL may update this Privacy Policy, with or without notice. Significant changes will be communicated through the website or email.
• User Consent: Continued use of services after notification constitutes consent to changed terms.

Children’s and Minor’s Privacy

• Parental Supervision: We encourage parents to supervise minor online activities and use available control tools to ensure a child-friendly environment.
• Respect for Minors: Although our services are not intended for minors, we respect the privacy of those inadvertently using our platform.

Consent to This Policy

Acknowledgment: By becoming a user of our website, app, and services, you unconditionally agree that this Privacy Policy is an integral part of the Terms of Use.

Address for Privacy Questions

For questions or concerns regarding this Privacy Policy, contact us at:

Email: ceooffice@hpghoshhospital.com

Grievance Officer

Ms. Sudeshna Sanchatey
Email: grievances@hpghoshhospital.com

We will make reasonable efforts to address your concerns promptly.

This Privacy Policy is subject to change, and any updates will be reflected on our website. Review this policy periodically for changes.